UnityWater and Cognizant Commence Five-Year Partnership to Deliver ICT Support Managed Services for Water Utilities
SYDNEY and TEANECK, N.M., July 28, 2024 /PRNewswire/ — Unitywater, Queensland’s leading water utility, has announced a five-year partnership with Cognizant (Nasdaq: CTSH), a global leader in technology and professional services. The relationship is designed to support Unitywater’s digital infrastructure and improve operational efficiency and productivity, aligned with its strategic goal of healthy, thriving communities.
Unitywater was looking for a collaboration partner for ICT support managed services and selected Cognizant based on its proven capabilities in delivering innovative digital solutions and IT managed services, as well as a clear vision to drive operational efficiency.
Gavin Kelly, head of technology and digital services at UnityWater, said: “We are excited to work with Cognizant, whose expertise in managed services and flexible approach aligns perfectly with our strategic objectives. This collaboration strengthens our goal of healthy, vibrant communities by maintaining simplicity and prioritizing intelligent operations to improve customer experience.”
Rob Marchiori, Country Manager, Cognizant Australia, commented, “Cognizant is focused on delivering innovative solutions that drive operational efficiency. Cognizant brings global capabilities and technology expertise to support Unitywater’s vision for the future. We are excited about this collaboration.”
Key performance indicators of Cognizant’s performance include Net Promoter Score, which measures internal and external customer satisfaction and the impact Cognizant’s services have on Unitywater’s IT users, operational efficiency and productivity gains.
About Unity Water
UnityWater provides high quality, safe and reliable water and wastewater treatment services to customers in Moreton Bay, the Sunshine Coast and Noosa 24 hours a day, 7 days a week. We pride ourselves on delivering on our purpose of providing a vital service that is economically and environmentally sustainable and fosters healthy, vibrant communities.
As a modern utility, Unity Water provides essential services to over 800,000 people in the community and is continuing to support the region’s growth by investing $1.8 billion over the next five years to provide critical infrastructure, while supporting and employing over 700 people in the community.
About Cognizant
Cognizant (Nasdaq: CTSH) engineers modern business. We help clients modernize technology, rethink processes and transform experiences so they can lead in a rapidly changing world. Together, we’re improving lives every day. Learn how at www.cognizant.com or @cognizant.
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SOURCE Cognizant Technology Solutions
