Bank of Ireland is recruiting for 100 technology roles working on new customer capabilities on digital channels, protecting customers from fraud and advanced data analytics.
The bank is filling roles across data, delivery management, engineering, resilience and cyber, and is hiring in areas including cloud, open banking, APIs, AI and emerging technologies.
In 2023, the Bank’s active digital users increased by 18% year-on-year and over 60 enhancements were made to its mobile app, including biometric authentication and additional fraud monitoring. The continued digitisation of the wealth and insurance divisions has seen the launch of new client portals and strong adoption of its digital advice platform.
The bank has been hit by a number of technical issues in recent years. Last August, a “major technical glitch” caused long queues at BoI’s ATMs after rumours spread that customers were able to withdraw cash without it being debited from their accounts.
The rumours turned out to be false, but they prompted the country’s Treasurer Michael McGrath to criticise the banks, saying there have been “far too many such instances in recent years”.
Earlier this year, Bank of Ireland announced its largest single investment in ATMs in the last decade, announcing that it would install state-of-the-art ATMs in all of its branches across the island. The bank also announced it would invest €15 million in new fraud prevention technology.
Ciaran Coyle, group chief operating officer at Bank of Ireland, said: “We continue to invest in our people, technology and infrastructure to deliver the best banking services to our customers. We are currently working on a range of innovative digital projects across the group and are looking to recruit talented professionals who can enhance the banking experience for our customers.”
Upcoming vacancies can be found on our Irish banking careers page.
