8×8, Inc. (NASDAQ: EGHT), a leading provider of an integrated cloud contact center and unified communications platform, today announced that Regal.io has joined the 8×8 technology partner ecosystem as part of the exclusive SellWith8 tier. The partnership integrates Regal.io’s advanced sales dialing capabilities with 8×8’s comprehensive cloud contact center and unified communications platform to deliver enhanced outbound communications services, including calling and SMS capabilities, improving employee and customer experiences.
The 8×8 Technology Partner Ecosystem program enables organizations to enhance customer experiences by deeply embedding cutting-edge technologies into the 8×8 platform. Selected partners within the SellWith8 tier are also permitted to sell directly with 8×8, strengthening their go-to-market efforts, increasing the depth of integrations, and working together to solve customer pain points.
As a SellWith8 tier partner, joint Regal.io and 8×8 customers will also receive the following benefits:
The native integration of Regal.io’s advanced journey builder and sales dialer into 8×8’s robust cloud communications platform promises uncompromising efficiency and effectiveness in customer engagement. Combined with the ability to send outbound calls and SMS directly from 8×8’s platform, it increases responsiveness and personalization in customer interactions. The highly scalable and flexible solution enables mid-market and large enterprise organizations in high-profile industries to rapidly adapt to changing business needs without resource-intensive investments.
“By joining the 8×8 partner ecosystem, 8×8 customers will be able to leverage Regal’s cutting-edge customer engagement tools to tap into untapped customer data and get their products and services in front of their customers before their competitors,” said Rebecca Green, co-founder and chief technology officer at Regal.io. “We’re committed to providing businesses with the tools they need to succeed, and with Regal and 8×8 working together, the future of proactive outbound customer engagement looks brighter than ever.”
Built on the open architecture of the 8×8 Cloud Contact Center and Unified Communications Platform, the 8×8 Technology Partner Ecosystem Program fosters an ecosystem of leading technology partners that drive innovation and provide the solutions businesses need to deliver great experiences to their customers.
“Regal’s innovative approach to orchestrating and executing outbound campaigns is a perfect complement to 8×8 Contact Center and epitomizes the innovation we look for in our select, exclusive SellWith8 program partners,” said Victor Belfor, Global Vice President of Business Development and Strategic Partnerships, 8×8, Inc. “Our customers will see significant benefits from this tight, native integration and enhanced user experience. We are confident this integrated solution will deliver significant value to our joint customers.”
8×8’s integrated cloud contact center and unified communications platform includes cloud contact center, business telephony, video conferencing, team chat, and SMS capabilities in a single vendor solution. The 8×8 platform is a resilient, secure, and compliant platform that provides the highest level of reliability with a financially backed, platform-wide 99.999 percent uptime SLA across the entire integrated cloud UCaaS and CCaaS solution.
Read this guest 8×8 blog post from Regal.io co-founder and CEO to learn more about what partnering with 8×8 means for your contact center.
To learn more about Regal.io’s partnership with 8×8 and their integrated business solutions, please visit https://www.8×8.com/ecosystem/regal
Caution Regarding Forward-Looking Statements
This press release contains forward-looking statements. Readers are cautioned that such forward-looking statements involve risks and uncertainties that could cause actual events or actual results to differ materially from those expressed in such forward-looking statements. Readers should refer to 8×8’s periodic reports and other reports filed with the Securities and Exchange Commission (SEC) for a description of such risks and uncertainties. 8×8 assumes no obligation to update any forward-looking statements.
